
Harshu
The app is extremely frustrating and unreliable. My robot has successfully created and saved multiple maps, and I can see all of them under “My Maps,” but I cannot open any of them. Every time I try, I get “Oops! Sorry, an unknown error occurred, please later.” The Home screen is also stuck on “Loading your map…” I have already restarted the app, cleared the cache, restarted the phone, and checked the connection, but nothing works.
Hello, thank you for your message. We’re sorry to hear about this issue. To help us investigate it, please send an email to applications.seb@groupeseb.com with the subject line ‘Store’, your email address, the product model, a description of the problem and some screenshots. The Rowenta team

Alina
So useless after the app crashed and was updated. I have it installed on 2 phones (mine and my husband's) and whenever I use it on one, it deactivates on the other although it worked just fine before the update. It's a tool you use in a house, it is normal to be used by multiple users without wasting your time to register it every time if it isn't used from the same device as the previous time. And it was a pretty expensive tool for its category but it's disappointing overall, so better avoid it
1 person found this review helpful

Sergiu D.
More customization is needed for scheduled cleaning, it looks half baked, you can't schedule the robot to do an intensive 2x cleaning. Settings that should be saved are randomly forgotten. Come on folks, it's like your dev team isn't even trying with the most basic things.
Hello Sergiu, thank you for your message. We're sorry for the issue. To help us investigate, please email applications.seb@groupeseb.com with the title ""Store"" and include your account email, product model, and a description of the issue, with screenshots or videos if possible. The Rowenta team