Volkswagen

145K reviews
Content rating
PEGI 3
1M+
Downloads
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About this app

The Volkswagen app is the digital companion for your Volkswagen. It enables you to use Volkswagen’s mobile online services and immerse yourself in the world of Volkswagen.

Enjoy an extensive range of VW Connect services and features, for instance:

• View your remaining range and current charge level even when you're not in the vehicle.
• Use the air conditioning feature to bring your vehicle to a pleasant temperature before your journey, whenever you want or at your usual departure times.
• View your vehicle's last parking position and share it with other apps to navigate to it.
• Check whether your vehicle’s doors and windows are closed and the light is off.
• Conveniently lock and unlock your vehicle remotely.
• Plan destinations and routes in the app before you start your journey and send them to your vehicle.
• Save the details of your preferred authorised workshop so that they can contact you as soon as a scheduled service is due.
• Manage your mobile online services and any optional accessories that can be activated at a later date.
• Check selected warning and indicator lamps in your vehicle, as well as your next service interval.
• Locate charging stations and find out about their availability and opening hours.
• Manage charging plans and charging cards and call up your charging history.
• Connect and manage your ID. Home charger.
• Get recommendations on the best charging settings to save your vehicle's battery.

Give us your feedback directly from the Volkswagen app. We welcome praise, suggestions and constructive criticism.

For more information on our range of digital services, please visit the Volkswagen website.

To use the mobile online services, you need a Volkswagen ID user account and to log in to the Volkswagen app with your username and password. You also have to take out a separate contract for using mobile online services with Volkswagen AG online at www.myvolkswagen.net or via the Volkswagen app. You can find more information at connect.volkswagen.com and from your Volkswagen dealership.

The range of features varies in particular depending on the vehicle configuration, contract, software version, user role and market. Certain features may become available for your vehicle only at a later date where applicable. Install the updates that are regularly offered to take full advantage of the features available to you.

ID.7 Tourer Pro S: Energy consumption combined: 16.8 - 14.0 kWh/100 km; CO₂-emissions combined: 0 g/km; CO₂ class(es): A.

In practice, the actual electrical range varies depending on factors including driving style, speed, use of comfort-related/auxiliary equipment, outside temperature, number of passengers/additional load, topography and the battery's age and wear-and-tear process.

Representations in the app may vary.
The app for your Volkswagen
Updated on
Oct 8, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Location, Personal info and 5 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

143K reviews
Wouter Cuypers
June 13, 2026
I practically never feel the urge to review an app but in this case I feel I should. I paid 65K for an ID7 and for that price I expect decent software. This app is mostly worthless for the small set of use cases I have. I only care about controlling my charging. The app fails to deliver. It doesn't listen to the charging rate I set. I need to go to my car to make sure it goes to 100% when I want that. I tried reinstalling, cleaning cache, nothing works.
9 people found this review helpful
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Volkswagen AG
June 23, 2026
Hello Wouter, Thank you for your helpful feedback. We can only assist you with the mentioned issue if you contact us via email (connect-support@volkswagen.de). We wish you continued enjoyable driving with your Volkswagen. Your Volkswagen Team
Piotr Leszczyński
December 21, 2025
It doesn't work on Google Pixel Fold 10. I tried everything: opening in folded/unfolded/forced half screen, rebooting phone, reinstalling the app, connecting via VPN through Germany. No success. I'm able to see the login page, put the credentials and click 'submit'. The next thing I always see is 'application not responding'. Any chance you could fix it?
7 people found this review helpful
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Volkswagen AG
December 22, 2025
Hello Piotr, We are always striving to improve our products. To help with your concern, we invite you to contact us via email (connect-support@volkswagen.de). Your Volkswagen Team
Daniel Stone
September 18, 2026
Does this even work for anyone else? I used to run it on Android 13 and it would sometimes launch. Now on Android 16, same thing. Works on occasion. Seemingly random. There isn't much in it though. Driving data was nice, until it "forgot" the first few months. Doesn't tell where the car is while it's driving so what's the point!? Lock and unlock seems completely unreliable. Hazard lights and horn- ha-ha. None of it works without shared location. None of it works if you're not near the car.
1 person found this review helpful
Did you find this helpful?
Volkswagen AG
September 18, 2026
Hello Daniel, We are very sorry that you are experiencing difficulties with our services. Please contact us via email (connect-support@volkswagen.de ) so we can assist further. Your Volkswagen Team

What’s new

App-specific adjustments:
– Improved user experience
– Performance improvements
– Bug fixes