My Renault

63.9K reviews
Content rating
PEGI 3
1M+
Downloads
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Always keep your Renault at your fingertips with the My Renault application.
Designed to accompany and enrich the usage of your Renault vehicle.
My Renault is here for all your daily mobility needs and improves your journey by offering numerous features and personalised offers*

ALWAYS STAY CONNECTED TO YOUR VEHICLE:
Check your vehicle’s remaining range and mileage in real-time
Program and manage the air-conditioning and heating remotely
Locate it on the map available in the application
As your approach your vehicle, find it by activating the lights remotely

ENJOY SIMPLIFIED CHARGE MANAGEMENT:
Remotely check and manage your electric vehicle's charging
Find local charging points and manage your Mobilize Charge Pass subscription
Simplify your charging experience on the go with Plug & Charge technology (for compatible charging points)
Visualise your electric vehicle's reachable area based on its remaining range

MANAGE YOUR VEHICLE WITH EASE:
Track your order in real-time, from purchase to delivery
Find local petrol stations and Renault retailers
Access your service history and find out about upcoming maintenance
Schedule an appointment with the Renault network in just a few clicks
Find all your service contracts and warranties
Discover all the features of your vehicle through its interactive user guide and video tutorials
Access our customer services team directly for assisstance
Optimise your home charging and electricity bill with Mobilize PowerBox charge points

Do not wait any longer and download My Renault today!

The My Renault application is constantly being enriched with features and fixes.
* Available features depend on the model and engine type of your vehicle, as well as on your geographic location. For most features, synchronisation between the application and your vehicle will be required.
Everything you need is in the My Renault app
Updated on
Sep 29, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Personal info and 3 others
  • This app may collect these data types
    Personal info and Device or other IDs
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

63.2K reviews
Foo Bar
August 4, 2026
USES NOTIFICATIONS TO SPAM!!!! very limited functionality, it's 2026, and all that is possible with a 2024 car is to see charging state and set charging target, enable ac, honk and lights. not even inside/outside temperature is shown. activate ac takes a very long time. but what's really cheap is using the push notification for spam and not even having notification groups to hide the ads!
4 people found this review helpful
Did you find this helpful?
RENAULT SAS
August 7, 2026
Thanks for your review and we’re sorry you’re not happy with the features. We have noted your feedback and will look to make further improvements. My Renault Team.
Cultist of Gyarloth
February 14, 2021
The only feature that (sometimes) works is checking the charge state. Changing the climate programming or even just starting the AC remotely has never worked for me. Even after dozens of tries, whether the car is charging or not, all I ever got was "an error". This is useless information when you need to figure out what actually went wrong. It would be good to expose the application's raw logs and the responses from whatever API it's (unsuccessfully) contacting.
8 people found this review helpful
Did you find this helpful?
RENAULT SAS
February 16, 2021
Thanks for your review. If you're based in the UK, please contact the Multimedia team on 0344 369 0000 so that they can check that the App is running as it should. If you're not in the UK, please contact your local Renault Customer Relations team. Thanks. MY Renault Team.
Althea Clark
February 5, 2023
My husband and I both have the My Renault app on our phones and we both drive our car regularly yet only one of us at a time can be synched with the car in the app. When one of us connects it kicks the other off. This is extremely frustrating and limiting, and makes no sense whatsoever in this modern world of connected devices and multiple users. Please add multiple users in the next update.
4 people found this review helpful
Did you find this helpful?
RENAULT SAS
February 7, 2023
Thanks for your review. Sorry to hear you are disappointed with the functionality of the App. Your opinion is very important to us so we can see where we need to make improvements. If you would like to contact your local Customer Services or Multimedia team, they can look into the issues you're experiencing. Thank you. My Renault Team.

What’s new

This update includes several improvements designed to make the app smoother, more intuitive, and even more enjoyable to use.
We continue to work with every release to enhance your experience.