
John Smith
It was a poor app with limited functionality to begin with, but I don't know if an update has happened in the past week or so but now I keep getting an error trying to sign in, constant bugs!! I've tried on mobile, on the Internet, just not working, deleted and retried and still not working. I won't keep it any longer. Invest in better IT people to fix your app, pay them well!
3 people found this review helpful
RENAULT SAS
September 11, 2026
We appreciate your review and we're sorry if the App is not working as expected. Please contact your Customer Services team for assistance. Thanks. My Dacia Team.

Elena Kesyakova
App can't sync with the car, as literally every other review says. Every time I try to open the Data Collection settings, the app crashes, and now I have been blocked out of it for 1 hour. The only way to contact customer support is to call as if we're in the 1960s and chats or emails don't exist. What kind of a self respecting business doesn't have a CS email? And yes, I've force stopped the app, cleared the cash, allowed everything possible I could find. Still doesn't work.
8 people found this review helpful
We appreciate your review and we're sorry if the App is not working as expected. Please contact your Customer Services team for assistance. Thanks. My Dacia Team.

Richard Baumann
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The app gets worse and worse. Now I can't even log in anymore. Can't see how much charge I have left, can't see where my car is, app crashes every time I launch it. if it doesn't crash I am forwarded to a log in screen that just doesn't work. Absolutely horrible service and horrible programming.
8 people found this review helpful
RENAULT SAS
September 11, 2026
We appreciate your review and we're sorry if the App is not working as expected. Please contact your Customer Services team for assistance. Thanks. My Dacia Team.