
Michael Gerrard
- Flag inappropriate
- Show review history
It is a straightforward app. I am generally happy with it. However, for the past few months the biometric login doesn't work, which is a pain. The error is "something went wrong". It tells me to try again later but I think at least three months have past and it hasn't been fixed. Update May 2026 - biometrics still doesn't work!
3 people found this review helpful
Cembra Money Bank AG
October 14, 2026
Thank you for your feedback. We're pleased to hear that you're generally happy with the app. At the same time, we're sorry to learn that biometric login has not been working reliably for you for quite some time. Feedback like yours helps us continue improving the app experience. We wish you all the best.

Vlad Dogaru
This app does what it's supposed to do, but it also aggressively pushes ad notifications for unrelated products of the bank. Please follow the guidelines and set up a different notification channel for ads, which I will then happily block. No one, and I mean no one, will be inspired by your slop ads to get a credit or insurance package.
2 people found this review helpful
Cembra Money Bank AG
August 19, 2026
Thank you for sharing your feedback. We understand your concerns regarding promotional notifications and appreciate you taking the time to raise them. We are currently working on improvements in this area, and the next app release will include additional notification options to give users more control. Thank you for helping us improve.

Mega Kungle
The app allows you to view the monthly statement, which is too small to view on my phone without zooming in. But you can't zoom in, nor does the app rotate to horizontal mode, and for "security reasons" it won't let me take a Screenshot where I could do the needed zoom. You can't change these settings. Thus the entire functionality of online statements is useless. Can't wait to get a different credit card provider
6 people found this review helpful
Cembra Money Bank AG
June 28, 2023
Hello Mega Kungle
Thank you for your feedback. We will be happy to forward your feedback to the appropriate teams. As soon as there is an update, we will get back to you. Kind regards Mirjam / Cembra Community Management