64.9K reviews
Content rating
PEGI 3
1M+
Downloads
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About this app

We're excited to introduce our Vivacom application, delivering a complete overhaul to enhance your user experience. The My Vivacom mobile application provides a convenient, fast and pleasant user experience. Modern design, easier navigation, improved performance – created with the customer in mind.

The My Vivacom mobile application has a modern and clean interface that makes using the application intuitive and pleasant, and facilitates the management of mobile, internet and TV services:
- All services are now sorted by contract and invoice – so you can easily find what you are looking for. You can see the latest invoice immediately, with direct access to the payment page.
- Service management according to your needs – activation of roaming and additional packages, EON profile settings, devices, equipment and internet;
- Faster access to important information, such as mobile consumption and other main sections;
- Personalized offers completely online;
- Expanded support section for even faster assistance.

We appreciate your feedback! Share your impressions and suggestions to make the digital experience with Vivacom even better.

The My Vivacom mobile application is available to all Vivacom Bulgaria customers – with a postpaid, prepaid or business plan. It can be used with a mobile number or by registering with an email address.

Thank you for your trust!

The Vivacom team
Useful for every VIVACOM client! Everything about your services and bills.
Updated on
Oct 22, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Personal info
  • This app may collect these data types
    Location, Personal info and 2 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

63.9K reviews
Georgi Andreev
August 5, 2026
Went to open the app to pay my bill, I was forced to update. The UI started glitching like hell and nor the app nor the phone were usable for up to a minute... soon my contract will end with this company, their other products are awful nonstop issues, they fail to produce quality products and are only interested in milking their clients instead of creating a trusted clientbase. I have no idea how do they push anything into production. Poor change management, poor security controls in the app.
9 people found this review helpful
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VIVACOM Bulgaria
August 5, 2026
Здравейте! При затруднение с услугата може да се свържете с нас чрез контактната форма, за да направим проверка: https://www.vivacom.bg/bg/e-mail-contact. Поздрави, Екип Обслужване на клиенти
Teo D.
August 11, 2026
Please enable copy paste on the login form. A few updates ago it was there but now it has been removed. Trust me, not having the ability to copy paste into that form does not increase the overall security of the app. Edit: A few months have passed since my initial comment and still you haven't enabled the copy paste option. Please put it back into the app.
14 people found this review helpful
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VIVACOM Bulgaria
February 18, 2026
Здравейте! Благодарим Ви за обратната връзка и дадената препоръка . Поздрави, Екип Обслужване на клиенти!
Elena Hristova
August 17, 2026
The app won't even load anymore. I'm on a fairly new device with great WiFi, yet it's impossible to use. prior to this the app wouldn't let me top up my prepaid SIM for months - not loading, payment button not working, etc. Not to mention the constant rearranging of the menu options. the experience of the service is truly horrible
4 people found this review helpful
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VIVACOM Bulgaria
August 19, 2026
Здравейте! Благодарим Ви за обратната връзка и дадената оценка! При нужда от съдействие може да се свържете с нас чрез контактната ни форма: https://www.vivacom.bg/bg/e-mail-contact Поздрави, Екип Обслужване на клиенти!

What’s new

This update includes new improvements that make service management even easier:

• Easier creation and management of email services and web hosting;
• Improved display of offers and promotions;
• Enhanced experience for business customers;
• Optimizations for a faster, more stable, and reliable app experience;

App support

About the developer
VIVACOM BULGARIA EAD
DigitalRequests@vivacom.bg
115I Tsarigradsko Shose blvd. 1784 Sofia Bulgaria
+359 87 641 4619

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