
Neil Adam
Updates for a delayed flight were inaccurate or non-existent. We were told that our flight would be delayed 12 hours but the app showed departed. When following up an expense claim, I could not see the complete conversation, only the most recent update. There is no clear access to a complaints procedure. I find the whole interface difficult to navigate apart from access to the most obvious features.
5 people found this review helpful

Thibault Pichon
First time trying to book through Ryanair out of sheer necessity. Nevermind all the extra expensive costs, you can't even pay your ticket through the app. Payment declined before you even get a chance to enter details. If I had any other option, even 5 times more expensive, I'd use another company, especially after having never met anyone satisfied with Ryanair. Hope I'll manage to book my flight in the end...
14 people found this review helpful

Ivanov George
1st time using it, very bad experience.Had to start over my booking several times, complicated process to book a flight and pay it. At the page where I enter my bank card details, app crashed and I had to re-do it 3 times, I was afraid of making 3 consecutive payments for 1 booking. I click pay now and nothing happens, message appears that error occurred and I have to start over. Can't believe RyanAir have such a dumb and slow application
285 people found this review helpful