Freshservice for Intune

I-Freshservice ye-Intune iwuhlelo lokusebenza elingumngane olubalulekile oluhlanganisa ngaphandle komthungo ne-Microsoft Intune ukushaja amakhono akho okuphatha indawo yokugcina, iqinisekisa indawo ye-IT engenamthungo nevikelekile.

Qalisa inkathi entsha yobuhle be-ITIL ngamamojula ethu abalulekile, ukuphathwa kwezigameko, ukuphathwa kwempahla, ukuphathwa komsebenzisi, ikhathalogi yesevisi, ukuphathwa komsebenzi, nokunye.


Izici Ezibalulekile Ukuchaza Kabusha Okuhlangenwe nakho Kwakho Kweselula:

Izaziso Zohlelo Lwesikhathi Sangempela:
Hlala unolwazi ngezibuyekezo ezisheshayo, uqinisekisa ukuthi uhlale unolwazi futhi uyaziswa uma izinto zidinga ukunaka kwakho.

Ukuphathwa Kwethikithi Okungenamsebenzi:
Dala, phendula, nikeza, futhi uphathe amathikithi ngokushesha ukuze kube lula ngokungenakuqhathaniswa. Ungakwazi ukuhlela ithikithi, ulungise izakhiwo zethikithi, uliphendule, ulivale, ulihlanganise nelinye ithikithi, futhi wenze nezimo ezizenzakalelayo.

Ukubuka Kwethikithi Okwenziwa Ngokwezifiso:
Beka kuqala futhi uphathe amathikithi abalulekile anokubukwa okuzenzakalelayo okungu-9+ nokubukwa kwangokwezifiso okungenamkhawulo.

Ukuxhumana Okuthuthukisiwe:
Thuthukisa ukuxhumana ngokufinyelela okusheshayo ezimpendulweni ezikheniwe, okunamathiselwe kwifayela, namanothi ayimfihlo.

Ukufinyelela Isisekelo Solwazi:
Lungisa ukubuyiswa kolwazi ngokufinyelela ngokushesha izixazululo kusizinda sakho solwazi.

Ukugunyazwa Kwesicelo Esingenazihibe:
Finyelela ohlwini lokugunyazwa okusalindile futhi uvumele izicelo ngaphandle komthungo ngomongo ocebile, uqinisekise ukuthathwa kwezinqumo ngokushesha.

Ukubonakala Kweshejuli Yasocingweni:
Hlala unolwazi mayelana namashejuli ocingweni nokuthi ubani otholakalayo, okugqugquzela ukubambisana okuphumelelayo.

Ukufinyelela kukhathalogi yesevisi:
Nika amandla abacelayo ukuthi babeke futhi balandelele izicelo zesevisi kalula ngekhathalogi yethu yesevisi ebanzi.

Ukuphathwa komfakisicelo:
Thola ukubuka konke okusheshayo kolwazi lomceli njengolimi, indawo yesikhathi, umnyango, njll., futhi ubuke uhlu lwamathikithi ahlotshaniswa nomfakisicelo kanye nempahla eyabelwe yena ukuze athole umongo osheshayo.

Ukuphathwa Kwempahla Okuphumelelayo:
Skena amafa usohambweni ukuze uthole ukuphathwa okunembile kokuthuthukisa ukulandelela kwempahla. Inketho ye-Scan Asset isiza abenzeli ukuthi baskene ngokushesha ibhakhodi, ikhodi ye-QR, noma umbhalo ngolwazi lwempahla ukuze bathole futhi bengeze yonke imininingwane yempahla ohlelweni.

Vikela Ukungena Okukodwa (SSO) kanye Nokuhlanganiswa kwe-SAML:
Qinisekisa ukufinyelela okuphephile nokusebenza kahle ngokungena Okukodwa (i-SSO) nokuhlanganiswa kwe-SAML.

Ukuhlanganiswa Nezinhlelo Zokusebenza Zemiyalezo Esheshayo:
Hlanganisa ngaphandle komthungo nezinhlelo zokusebenza zemiyalezo esheshayo njenge-Slack noma i-MS Teams ukuze wabelane ngamathikithi kalula futhi uthuthukise ukubambisana.

Ukuhlanganisa Amathikithi Ukuze Kusebenze Kahle:
Yehlisa umsebenzi ongadingekile ngokuhlanganisa amathikithi afanayo, ukuqondisa ukusebenza kahle, nokuthuthukisa ukusebenza kahle.

Izinketho zemodi yokukhanya nemnyama:
Yenza kube ngokwakho ukuzizwisa kohlelo lwakho lokusebenza ngokushintsha phakathi kwamamodi akhanyayo namnyama ngokusekelwe kokuncamelayo.


Dawuniloda i-Freshservice yohlelo lokusebenza lwe-Intune namuhla futhi ukhuphule ukulethwa kwesevisi yakho ibe phezulu!