Kry - See a GP by video

62.3K reviews
Content rating
PEGI 3
1M+
Downloads
Content rating
PEGI 3
Users interact, Shares location, In-app purchases
Learn more
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About this app

Livi is now Kry - same trusted service, new name.

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For all your healthcare needs, wherever you are, whenever you need it.

See a GP, Advanced Clinical Practitioner or Physiotherapist by video, 7 days a week - no waiting room, no need to leave home.

Join over a million patients who've chosen Kry (previously Livi) in the UK:
- 1+ million UK GP appointments
- 4.9 in the App Store
- Rated Good by the Care Quality Commission (CQC)
- "Livi fits in with my lifestyle and I was surprised by the quality of care I could get through my phone."
- "I would use Livi any day over going to a physical GP surgery. It's just so convenient."

How it works:
1. Download the app and select your NHS GP practice
2. Check if you're eligible for a free NHS appointment, or book pay-as-you-go
3. See your clinician by video at a time that suits you

Why choose Kry?
- Free NHS service in eligible areas
- Same-day appointments, or book ahead at a time that works for you
- Prescriptions sent to your local pharmacy
- Sick notes and specialist referrals when you need them
- Appointments available every day, from early morning to late evening

Wide range of medical support:
Just like the GP you'd usually see, our clinicians can help with most day-to-day health concerns and long-term conditions, including:
- Skin conditions and allergies
- Digestive and respiratory problems
- Women's health and men's health
- Mental health and wellbeing
- Musculoskeletal and joint concerns
And much more

Safe and secure:
Kry (formerly Livi) is regulated by the Care Quality Commission. All appointments are confidential, and your data is protected in line with UK data protection law.

Book an appointment with a GP or specialist clinician today. Download the app to get started.
Same-day GP appointment, prescriptions & referrals, 7 days a week incl weekends.
Updated on
26 Oct 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Personal info, App activity and Device or other IDs
  • This app may collect these data types
    Personal info, Financial info and 6 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

61.6K reviews
K B
21 July 2026
Healthcare for all! Not for Android Users. It isn't acceptable to claim to be accessible for all, whilst having known issues for Android users. The app works but appointment videos fail to connect. What phone brands work? What phone brand don't? Do you mention these issues in your sales pitches?
1 person found this review helpful
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Emily Bailey
3 September 2026
not easy to use or navigate. especially if your trying to get a appointment about test results. too many websites and apps now to just make appointments.
1 person found this review helpful
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Hermina Olga Ciobanu
25 September 2026
very disappointed of first experience. requesting access to Bluetooth and other phone data with no clear justification, and stopping me from getting health support and advice. before the first appointment I set up everything the app requested me to. when I received the first call, it asked me to access Bluetooth devices (the only one connected was my smart watch? why does this app need my smartwatch data?) and didn't allow me to answer the call unless I accepted access of the app to Bluetooth.
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What's new

This update improves the booking experience and fixes a couple of minor bugs.
Content rating
PEGI 3
Users interact, Shares location, In-app purchases
Learn more

App support

About the developer
Kry International AB (publ)
support@kry.se
Torsgatan 21 113 21 Stockholm Sweden
+46 415 30 00 91

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