10.7K reviews
Content rating
PEGI 3
100K+
Downloads
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About this app

From your mobile application, manage your health insurance easily, wherever and whenever you want.


Medical invoices
- 🚀 Scan and send your invoices instantly, in just two minutes!
- 📈 Track your deductible and co-insurance status in real time


Contracts and Documents
- 📥 Find all your documents and reimbursements in one place
- 📝 Update your contracts and personal details yourself
- 🎫 Thanks to the application, keep your insurance card close to hand
- ☎️ Find the telemedicine number for your insurance model


Digital services
- 👩‍⚕️ Take control of your healthcare journey with Compassana, your new health partner
- 🔍 Check your symptoms with Ada, artificial intelligence at the service of your health


Download the application now to discover and take full advantage of all the digital features and services available!


Do you have any questions?
- Call the Customer Area hotline on 058 058 71 71, Monday to Friday, from 08.00 to 18.00 (8 cts./ min.) 
- Write to us: customer.area@groupemutuel.ch
- FAQ - https://www.groupemutuel.ch/en/private-customers/our-services/customer-area/faq-espace-client.html
The Groupe Mutuel app will make your life easier
Updated on
Oct 15, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Device or other IDs
  • This app may collect these data types
    Personal info, Financial info and 2 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

10.4K reviews
Maria Grazia Checchi
June 24, 2024
Fast, pretty comprehensive, accurate and easy to use. Should be possible to make changes with contracts, conditions or users directly in the app, with an easy-to-fill request form. I wanted to have my son complementary insurance moved to his GM account and apparently is not possible in the app, I need to send a letter where I don't know what to write, and is annoying.
5 people found this review helpful
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Groupe Mutuel Services SA
June 24, 2024
Hello and thank you for your feedback. Please contact our technical support on 058 758 71 71 so that we can forward your suggestions for improvement to the appropriate department. Best regards,
Cyril B
April 7, 2022
This is what happens when you try to do too much. I really enjoyed how simple and clean the app was before the redesign. Yes it wasn't the most comfortable to use and lacked some features but it was clear. Now, it is a prime example of what you shouldn't do in terms of accessibility, the icons are unecessarily detailed and gimmicky, the fonts are not appropriate... A headache to use, and yet I'm a digital native.
7 people found this review helpful
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Groupe Mutuel Services SA
April 13, 2022
Hello and thank you for your feedback. Please contact our technical support on 058 758 71 71 so that we can forward your suggestions for improvement to the appropriate department. Best regards,
Rick Larsen
August 28, 2026
the document scanner keeps changing by the developers and often does not work! Right now, it doesn't work!
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What’s new

Thank you for using the Groupe Mutuel Customer area.

This update fixes some bugs.

We regularly modify your Customer Area in an effort to continuously improve it. To make sure you don't miss anything, please activate the updates.

Like the application ? Rate it ! Thanks to your comments, our application is constantly evolving.