HSBC Malaysia

45.9K reviews
Content rating
PEGI 3
500K+
Downloads
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About this app

Download HSBC Malaysia Mobile Banking app now to enjoy digital banking 24/7!
If you need help applying for your account, understanding our products and its terms and conditions, you can visit any of our branches for assistance.

Designed for HSBC Malaysia customers, you can enjoy a secure and convenient mobile banking experience with:

Digital wealth solutions
• Digital Investment Account Opening - Open unit trust and bonds/Sukuk investment account.
• EZInvest - Start investing with flexible investment options and lower fees.
• Risk Profile Questionnaire - View/update your Investment Risk Profile.
• Personal wealth planner - View your investments with breakdowns of your portfolio holdings and wealth insights for better investment decisions.
• Insurance dashboard - View insurance policy details, premium payment information and benefits summary for HSBC-Allianz policies.
• FX on Mobile - Exchange foreign currency, set up rate alert, receive notification when target rate is met and access trends and insights.

Everyday banking features
• Digital account opening - Open a Savings account with mobile banking registration.
• Secured mobile banking - Verify transactions with Mobile Security Key and biometric authentication.
• Secure Logon - Approve Online Banking Logon by QR Code and 6 unique digits.
• eStatement - View/download your digital statements up to 12 months.
• View your accounts - View your accounts with real time credit card transactions.
• Move Money - Make local/foreign transfers instantly, future dated or recurring, including DuitNow via account number, proxy or QR code.
• JomPAY - Make bill payments with JomPAY.
• Global Money Transfer - Send money to over 50 countries/territories in their local currencies faster with lower fee.
• 3D Secure Mobile Approval - Approve online transactions made with your HSBC Credit Card/-i and Debit Card/-i.
• Push Notification - Receive notifications to keep track of your banking activities.
• Travel Care - Purchase a travel insurance with your HSBC debit/credit card.
• Mobile Chat - Chat with us when you need help.
• Optimised for accessibility.

Credit card features
• Rewards redemption - Redeem your HSBC TravelOne credit card points for airline miles and hotel stays.
• Cash Instalment Plan - Convert your available credit card limit into cash and pay at affordable instalments.
• Balance Conversion Plan - Split your credit card spending into instalment payment plans.
• Block/Unblock - Temporarily block/unblock your credit card if you have lost or misplaced it.
• Wallet Provisioning - Authenticate provisioning of credit card on digital wallets.
• Card Activation and Set PIN - Activate and set/change your Credit Card/-i PIN.

Important information:
This App is designed for use in Malaysia. The products and services represented within this App are intended for HSBC Bank Malaysia Berhad (“HSBC Malaysia”) and HSBC Amanah Malaysia Berhad (“HSBC Amanah”) customers.
This App is provided by HSBC Malaysia and HSBC Amanah for the use of existing customers of HSBC Malaysia and HSBC Amanah. Please do not download this App if you are not an existing customer of HSBC Malaysia and HSBC Amanah.
HSBC Malaysia and HSBC Amanah are authorised and regulated in Malaysia by Bank Negara Malaysia.
If you are outside of Malaysia, we may not be authorised to offer or provide you with the products and services available through this App in the country you are located or resident in. The information provided through the App is not intended for use by persons located in or resident in jurisdictions where the distribution of such material may be considered marketing or promotional and where that activity is restricted.
This App is not intended for distribution, download or use by any person in any jurisdiction or country where the distribution, download or use of this material is restricted and would not be permitted by law or regulation.
Download the HSBC Malaysia Mobile Banking app
Updated on
Oct 15, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    App activity
  • This app may collect these data types
    Location, Personal info and 8 others
  • Data is encrypted in transit
  • Data can’t be deleted

Ratings and reviews

45.1K reviews
Mr Hodgson
July 28, 2026
Updates come out of nowhere. Had to update when I attempted to verify a payment and now cannot make said payment as its pending. Technology and this bank just do not go together, also issues everytime I log into online banking. Bank with three other banks, no issue. Give an option to bypass an update for a temporary time, do not force an immediate update.
1 person found this review helpful
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HSBC
September 21, 2026
Hi user, thank you for your feedback. We’re sorry the forced app upgrade has been frustrating. We’ve made this update mandatory to help keep your account secure, as older versions may have security vulnerabilities and increased exposure to cyber threats. Thank you for your understanding. – KB
Derek Adrian
July 31, 2026
it's good but whenever there's an update renders the app unusable until you update it. I was caught many times in places that only accepts QR code payment and had to pay through the app and had the suprise of having an updadate in which i had to download through mobile data and keeping everyone waiting for half an hour to make they payment. There's no reason to force update users like this. Edit 1: Two years later and they still lock you out whenever there's an update to be made on the app.
12 people found this review helpful
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HSBC
February 5, 2024
Hi Derek, we genuinely appreciate your time in sharing your views with us on our HSBC Malaysia Mobile Banking app. Your feedback helps us understand how to better improve and we will continue to work on bringing even better banking experience on your mobile. Thank you for your patience. – KB
KY Lim
September 8, 2026
Homesmart account never show loan details like other banks. Reported numerous time but no actions taken. Planning to refinance with other banks. No direct way to pay credit card. No statement balance mentioned. As international bank, this hsbc app is just too simple and doesn't do the right job. lousy app lousy system lousy service. remove my cards without acknowledgement. called said 1 hour to recover. after half day still nothing works!
8 people found this review helpful
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HSBC
August 18, 2021
Hi KY, we apologize for the inconvenience. We are continuously working to bring in improvements and features on the HSBC Malaysia mobile app to enhance your banking experience with us. Thank you.^JC

What’s new

• Stay on top of FX with our new FX Watchlist and FX Chart features in the HSBC Malaysia app. Track your preferred currency pairs and view historical rate movements and market trends on the go.
• Key security enhancements, bug fixes and other minor upgrades to existing features.