Zalando – online fashion store

1.36M reviews
Content rating
PEGI 3
100M+
Downloads
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About this app

The Zalando app is your new go-to for quality fashion and lifestyle brands (over 6,000!), outfit and beauty inspiration at your fingertips, and a shopping experience that’s all smooth and no stress.

IT'S GIVING INSPIRATION
• Follow your favourite creators for outfit and styling inspo
• Follow brands you like to see more from them first, including new releases and exclusive collections
• Curate and follow boards of the outfits, videos, and products that inspire you, and start inspiring others
• Explore what’s trending across Europe with Trend Spotter and see what everyone’s wearing in Berlin, Paris, and Milan right now
• Tune into our Live videos to get tips from the experts, product how-tos, and inspo you can add directly to your bag
• Tap into Stories to get your style and culture guide with features like “What do I wear?” plus the latest on major brand collabs
• Save your faves to your wishlist and never miss a size update or price drop

IT'S GIVING CHOICE
• Browse over 11,000 items from a wide range of brands, including all-time fashion favourites
• Dive into our different assortments: clothing, shoes, accessories, sports, beauty and skincare, preloved gems, and kidswear
• Get updates on the things you care about - from news and trends to sales and discount codes
• Hear about new collections and product launches from the brands you love
• Never miss a price drop or restock by opting in to notifications on items in your wishlist
• Give preloved clothing a new life when you shop our extensive selection of pre-owned (but just like new!) clothing, accessories, and boots
Pick your preferred way to pay and enjoy delivery directly to your own doorstep

IT'S GIVING PERSONAL
• Benefit from spot-on recommendations that show you the items you’ll love, without you needing to go looking for them
• Rate how the fashion you’ve ordered fits and get personalised sizing advice as you shop
• Get measured with our measurements tool to find what fits, fast
• Try on outfits in our virtual fitting room to see how they’ll fit before ordering
• Get instant style and outfit advice from the Zalando Assistant, a tailor-made AI-powered fashion assistant to help you on your shopping journey

So, ready to explore the app?
Shop the brands you love, unlock exclusive deals, and get inspiration and recommendations that feel like they were made just for you.
Explore & shop your favorite fashion trends on the go.
Updated on
Oct 2, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Personal info, Financial info and 3 others
  • This app may collect these data types
    Personal info, Financial info and 3 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

1.32M reviews
Janeth Sandberg
April 28, 2026
Very frustrating experience with the new return system. I requested a return through the app and was only given a QR code inside the app. The problem is, I have the app on my tablet, which is not convenient to bring when returning a parcel. I went to Føtex Havn PostNord and tried to return my package. I even had the tracking ID, but the staff told me they couldn’t process the return without scanning the QR code directly. I had to go all the way back home just to get my tablet. This system is
28 people found this review helpful
Did you find this helpful?
Zalando SE
April 28, 2026
Hi Janeth Sandberg, thank you for your feedback, which we have shared with the appropriate team. For quicker assistance, please reach out to us through the Help & FAQ section in the app. 🧡 Your Zalando team.
Monkidi Mochani
May 19, 2025
I experience a systematic error. In the homepage menu, I always need to reselect WOMAN as a category every time I start the app. It doesn't seem to "remember". Same with the language, I need French, it's German and when I change I need get disconnected so I need to log in again. As for an improvement, I would suggest a filter in the Favorite page. I put a lot of item in favorite and it is impossible to filter by category. Also, the unavailable keeps on piling, it could be masked by filtering.
10 people found this review helpful
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Zalando SE
December 15, 2025
Hi Monkidi Mochani, we understand how disappointing it can be when the app doesn’t perform as expected. Thank you for sharing your feedback. If you need further help , visit Help & FAQ in the app. 🧡 Your Zalando team.
Beck Meldrum
September 24, 2025
Frustrating AI if you shop for more than just you. I also shop for my teen girl and teen boy. All the AI matching of style and size is a nightmare - suggesting the 'average' size between my daughter and I in women's clothes. Useless. Also style recommendations - completely confused if I look for clothes for me, but the only way to find anything among 10,000 items is with the algorithms. The app desperately needs the option to set up specific profiles on an account.
3 people found this review helpful
Did you find this helpful?
Zalando SE
September 24, 2025
Hi Beck Meldrum, we understand how this might have been frustrating and we’re truly sorry. Your feedback has been sent to our team. Please connect with us via Help & FAQ if you’d like to share more. 🧡 Your Zalando team.

What’s new


Discover our latest update! We've fixed bugs and improved performance to improve your shopping experience. Enjoy a seamless and exciting shopping experience!