Content rating
PEGI 3
10K+
Downloads
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About this app

ottonova Krankenversicherung AG is Germany's first fully digital private health insurance. With the ottonova app you can always get in direct contact with your insurance and you get your bills reimbursed quickly and easily – without any paperwork.

TRY OTTONOVA
As an ottonova policyholder you find your individual profile in the app and can get started right away. Not yet insured with ottonova? Take a look around the ottonova app and find out more about us. You can easily sign up via our website.

The ottonova app provides these services for our clients:

CONCIERGE
- Get help and answers to questions about your health and your insurance through the chat
- Get vouchers for access to medical advice or research treatment methods, surgeries, clinics and pharmacies with the help of our Agents

DIGITAL DOCTOR VISIT
- Have a video consultation with a doctor from our Swiss partner eedoctors
- Avoid spending time in waiting rooms and get a first diagnosis at home

SMART TIMELINE
- Track important events such as doctor's appointments and related documents
- Access your personal health timeline at any time

HEALTH CHECKUPS OVERVIEW
- All available and future health checkups are clearly displayed
- Never miss any important preventive medical examination again and stay healthy longer

SCAN DOCUMENTS
- Upload invoices, certificates and medical documents to the app using a photo scan and submit them digitally
- Enjoy quick invoice processing and service settlements

All your data in the ottonova app are of course subject to the strict guidelines of the GDPR. More about this: ottonova.de/datenschutz#App
The health insurance that makes it easy.
Updated on
Sep 30, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Personal info, Photos and videos and 3 others
  • This app may collect these data types
    Personal info, Financial info and 5 others
  • Data is encrypted in transit
  • You can request that data be deleted

What’s new

What we have implemented for you in this release:
During invoice upload – for policies with multiple insured members – we now let you know if an invoice appears to belong to another person, so it lands on the right profile.
In chat, you now get quick answers for more topics, such as address changes, IBAN updates, or certificates.
We are looking forward to your feedback, feel free to write us at any time at feedback@ottonova.app

App support

Phone number
+498912140712
About the developer
ottonova Technology Services GmbH
appdev@ottonova.de
Ottostr. 4 80333 München Germany
+49 176 75870327