
A Google user
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Re-register as a different user with other email. That solved my problem! Tips: 1. Use 8 character password and only one special character: an exclamation mark 2. If the application says that "your device is not connected", it means that the device (e.g. electric blanket) has lost its settings and is not connected to your wifi. See next step 3. Re-register (sign-up) to the app as another user with different email. This will force the app to connect via bluetooth to the device and allow you to re-enter the wlan (wifi) settings. Please note that you should simultaneously press the timer and KWh buttons for more than 5 sec. to enable BT on your device.
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Owen Gunter
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I bought one and for the life of me couldn't get it to connect via the app, thought it must be faulty so returned it, but the replacement also didn't work; so returned that too. The problem with the app seems to be a recurring theme. I contacted the wholesaler's directly and they were no help. In the end just got a decent branded heated blanket and two smart plugs. Simples.
2 people found this review helpful

A Google user
Had pretty big issues with getting it to accept both my email and password. It refused everything even tho it was randomly generated and all 8 chars or longer. After managing to get an account created (took 15 minutes ish) i had to struggle with getting it to connect to wifi. Took another 10 minutes or so, but once it was done it seems to be working fine. Lost connection to it once but i moved to the other side of the house so probably my fault :) Overall i like the design and layout. It seems very straightforward and easy to use. I must admit i absolutely LOVE the feature that shows how much money you've spent on having it on after you input your kw/h prices. Also the nice timetable letting you set it up in advanced for sleep times. After setting it all up i asked my better half to climb into bed and test it for me and she refused to leave the bed so i guess it was worth the money! :P I had to remove one star over the annoying user/pass creation, and that i can't seem to change currency. Dev's; Please include an option to let me change the currency from EUR to NOK for instance.
2 people found this review helpful