SNCF Connect: Trains & routes

616K reviews
Content rating
PEGI 3
10M+
Downloads
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About this app

SNCF Connect, the all-in-one app for all your journeys

Travel with SNCF Connect, the leading app for rail and sustainable mobility, supporting more than 15 million users with their journeys across France and Europe.

With you every step of the way
A true everyday travel companion, SNCF Connect lets you plan, book and manage all your journeys in just a few clicks:

- Plan ahead and organise your trips by finding the right journey at the best price
- Buy and access your tickets, cards/subscriptions and travel passes in one place
- Exchange and cancel your bookings easily

Everyday journeys and special occasions alike
Find all your train journeys in France and Europe in one place, along with your public transport journeys (metro, bus, tram) and even your carpooling and taxi/private hire trips. Travel with peace of mind thanks to car hire services, Allianz Travel, Junior & Cie, onboard catering, Mes Bagages and ALL Accor hotels.

Personalised and proactive information
SNCF Connect is more than just a ticket booking app. It is also a tool that keeps you informed and sends real-time alerts to make your journeys easier.

Features designed to help you every day

Plan a journey:
- Search for the best route to your destination
- Book your train tickets in France (TER, TGV INOUI, OUIGO Grande Vitesse and Train Classique, INTERCITÉS), to destinations in Europe (TGV Lyria, Eurostar (formerly Thalys), DB SNCF Voyageurs), in Germany (Deutsche Bahn) and in Switzerland (SBB CFF FFS)
- Buy public transport tickets in Paris and the Île-de-France region (IDFM network) and in 62 cities across France (metro, bus, tram, RER, Transilien SNCF, RATP)
- Book coach services (FlixBus, BlaBlaCar Bus), BlaBlaCar carpooling and Uber taxi/private hire services
- Set booking alerts, low price alerts and train full alerts to find the train ticket that suits you
- Place an option on a ticket to lock in the price for a set period

Book travel tickets and subscriptions:
- Buy all your train tickets, cartes Avantage and Carte Liberté, SNCF subscriptions including regional TER subscriptions, as well as Deutsche Bahn (Germany) and SBB tickets (Switzerland)
- In Île-de-France, top up your Navigo pass directly on your phone
- Buy and validate digital tickets and travel passes for the RATP & SNCF network in Île-de-France (Metro-Train-RER Tickets, Bus-Tram Tickets, Paris Region <> Airports tickets, Navigo pass)
- Through your customer account, save your traveller profile, travel companions, payment cards, subscriptions, SNCF discount cards and loyalty cards
- Pay securely by bank card or PayPal, in one or several instalments, with your Chèques-Vacances Connect or mobility budget cards

Travel with peace of mind on the day of departure:
- Save your frequent journeys
- Prepare your trip: find your e-ticket and save it to your Google Wallet, add your journey to your calendar, or share it with friends and family
- Check departure and arrival times and platform information at the station
- View live traffic updates and your train’s real-time location during your journey, and receive alerts in the event of disruptions or engineering works, including for journeys in Europe (Eurostar (formerly Thalys), TGV Lyria)
- Receive messages relaying onboard announcements made on your train (TGV INOUI, OUIGO, INTERCITÉS and TER)
- Find information about the formation of your TGV INOUI, OUIGO, TER, Transilien or RER train
- Make connections easier: get information on which coach/carriage to board or which exit to take
- Access your proof of purchase and travel documents

Need help?
- Quickly find an answer via the chatbot or online help centre
- Contact our advisers, available 7 days a week via messaging, telephone or social media...
SNCF Connect, the travel companion for train, metro, RER, bus, carpooling
Updated on
Oct 9, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Personal info and Financial info
  • This app may collect these data types
    Location, Personal info and 5 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

602K reviews
Oumeima Boujemaaoui
March 26, 2023
They sell first class tickets for trains that don't have any first class wagon. And there's no way of knowing until you board the train, by then it's of course too late to cancel or get refunded, especially if you depend on a connection through France. Your only option then to resolve this is to go to a counter! So what's the point of the app? Such a scam.
5 people found this review helpful
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SNCF Connect & Tech
March 27, 2023
Bonjour. Pouvez-vous nous contacter en nous détaillant les difficultés rencontrées via nos réseaux sociaux ou par téléphone au 01.84.90.90.90 (non surtaxé, tous les jours de 8h à 20h) ? A bientôt, l'Equipe SNCF Connect.
Valentijn van den Brink
January 26, 2022
Basic look is ok, but a lot to be improved. It has already been mentioned in other reviews, but I'd like to be able to select the language myself... Also, adding discount cards should be easier. Now I only receive strange errors and it makes me want to print out my ticket and card just in case the app will crash when im in the train. This feels like an app that was released before being finished
12 people found this review helpful
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Pali Varga
July 17, 2025
After you purchase a through ticket for a series of trains, you see only departure time and arrival time at the final destination, a number of connections, there is also a link to info about a current train, but not the info on the other trains within the journey (transfer times, departures, arrivals), which is ridiculous. That's a vital functionality that has been removed from the app. Redirect from payment portals to the app fails 2 out of 3 times. Why the search starts with a destination?
19 people found this review helpful
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SNCF Connect & Tech
July 17, 2025
Hello Pali, Could you contact us detailing the difficulties encountered by phone at 01 84 91 91 91, from Monday to Friday from 10 am to 5 pm. Thank you for your understanding. The SNCF Connect team

What’s new

You use SNCF Connect to plan your journeys, and we thank you for it. This update fixes bugs, improves performance, and enhances the app’s security. New features are coming soon to make your journeys easier. Have a great trip!