Southwest Airlines: Travel App

Contains ads
166K reviews
Content rating
PEGI 3
10M+
Downloads
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About this app

The Southwest® app makes travel easy.
- Book flights, cars, hotels, cruises, and vacations all in one place
- Use the app for easy booking, check-ins, flight status updates, seat upgrade options, and boarding passes.
- Rapid Rewards® Members can also earn points1 on qualifying Southwest purchases, including flights, car rentals, hotel bookings, and vacations
- Plan your next trip to Las Vegas, Orlando, Cancun, and more with the Southwest travel booking app

Southwest app features:

Flight booking and day-of travel
- Compare available fares for your flight
- Manage your travel details in the “My Trips” tab, including seat upgrade options, gate information, boarding position, flight status, and more

Book hotels with Southwest
- Explore more travel experiences with each hotel booking
- View and manage your reservation and find hotel deals

Flight status and boarding passes on the go
- Mobile boarding passes for all Passengers on your trip 24 hours in advance
- Flight status, flight number, confirmation number, boarding time, and TSA PreCheck® details found in one place
- Save your mobile boarding passes to Wallet for convenience

Visit the top travel destinations with Getaways by Southwest®
- Book your entire vacation package—flight, hotel and rental car booking—all in one place. It’s our most flexible way to vacation
- It’s never been easier to get away for a vacation. Cancel or make changes to your package up to 10 minutes prior to your first departure2
- Use the in-app booking widget to search 30+ popular vacation packages and book flights to Cancun, Orlando, Las Vegas, Hawaii, and more

Access inflight entertainment
- Use the app to take you to our Inflight Entertainment Portal, where you can watch free live TV, access free on-demand TV episodes, and view free movies3

Earn Rapid Rewards points when you travel
- Sign up for Rapid Rewards and earn points on your flights. Forget to add your Rapid Rewards number during booking? No worries, add it after booking your flight and earn points1

Purchase seats for your flight, check flight status, find a seat upgrade, schedule pickups and drop-offs, enjoy fast and easy hotel booking, reserve car rentals, and embrace last-minute flights for your next spontaneous vacation—all with Southwest.

Disclaimers:
1 All Rapid Rewards® rules and regulations apply and can be found at https://www.southwest.com/rrterms.

2 Bookings canceled or changed 72 hours before your first flight’s scheduled departure will be refunded in the form of vacation travel credits less any optional travel charges and travel insurance. Bookings changed or canceled 72 hours–10 minutes before your first flight’s scheduled departure may be subject to supplier penalties. Bookings must be canceled or changed at least 10 minutes before your first flight’s scheduled departure time or funds will be forfeited. Any eligible credits will be less nonrefundable air travel charges and travel insurance. Subject to Getaways by Southwest® Terms & Conditions: https://www.southwest.com/vacations/terms-and-conditions/.

3 Where available. Available only on WiFi-enabled, designated aircraft. Due to licensing and other restrictions on select WiFi-enabled flights, free movies, TV series, and live TV may not be available. Customers will need to access content downloaded to their devices prior to such flights or connect to Free WiFi to access their own entertainment options.
Flight booking, hotel booking & more - all in one place with the Southwest App!
Updated on
Oct 13, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Personal info and 6 others
  • This app may collect these data types
    Personal info, Financial info and 5 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

161K reviews
Alex Klick
June 5, 2025
terrible app. I am trying to just see my boarding pass when I am getting on a plane, should be simple right? Yet somehow this simple task is requiring me to recheck in each time, and just overall cumbersome to use. Then on top of that, I get pop up ads to buy more of your terrible flight service? I already paid you and you still gotta do that just to inconvenience people who already paid you? Never again.
232 people found this review helpful
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Southwest Airlines
June 6, 2025
We're truly sorry for the frustration. 💙 Viewing your boarding pass should be easy, and we appreciate you sharing this experience. If you're open to it, we'd love more details so we can better improve this — please email us at SWADigital@wnco.com. ✈️-Arlene SWADigital
Ang
December 30, 2025
App works properly, great to have when flying. Can track your flight and see your boarding pass. If you're flying Southwest, download the app. Would recommend. The only reason I deducted a star is that they canceled my flight and I never got an email telling me. If I hadn't been flying with 17 other individuals, I wouldn't have known to check my app or website. It just disappeared from my account like it was never there. The only way I knew, was by entering my confirmation #.
132 people found this review helpful
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Southwest Airlines
February 27, 2026
Thank you for the thoughtful review and for recommending the app! We’re glad it’s helpful when you travel. We understand how important flight notifications are and appreciate you sharing this experience. I’ve shared feedback like yours with our Team. Thanks again for taking the time to let us know. 💙✈️
Jake Nuno
February 14, 2026
New NEW Review: Brand new App and still SAME ISSUES. Old Review: Takes way too many taps to get to boarding pass, then bugs out and tells you to check in again, every time I use the app. App does not update current flight status, does not update delays, and does not give notifications. Seems to be either buggy, or not very well designed. I have updated to the latest updates multiple times, still no fix. I have to get my flight delay updates from Google, not a good look for the Southwest app.
130 people found this review helpful
Did you find this helpful?
Southwest Airlines
March 3, 2025
Hi Jake, We appreciate your feedback and understand your frustration. Our team is actively working to improve the app experience. If issues persist, please share more details at https://support.southwest.com/helpcenter/s/email-us. Your insights help us refine the app, and we truly appreciate you flying with us! ❤️

What’s new

We’ve updated our app with a fresh look and feel, optimized our navigation, and introduced a new enhanced day of travel experience.

App support

Phone number
+18004359792
About the developer
Southwest Airlines Co.
southwest.comandroidgooglesupport-dg@wnco.com
2702 Love Field Dr Dallas, TX 75235 United States
+1 214-792-1947

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