
Leonel Gonçalves
- Flag inappropriate
- Show review history
First nobody in the customer service knows where to find the code to activate the app. Actually you need to go into mysunrise, devices, identify the pod, and click into generate code. Second, after inserting the code, it is always invalid, no matter how many time you change it or re-install the app. The app is simply not working and the customer service open tickets but never solve the situation.
7 people found this review helpful

Moises Angelus
Excellent Wi-Fi extension service! To get the code the first time just click on "forgot password", the app will redirect to the main MySunrise website (you login there with your regular account) then you receive the code by email. The installation was also simple: one pod connects to the módem (with cable) and the other just plug into the wall socket where you want to improve the coverage.

Reza Hosseini
Awful experience! Outdated app and UI. Everytime it requires you to generate one-time password, which redirects you to a login page on Sunrise website. But somehow that login page doesn't have password autofill option and when you finally manage to write your username and password, it redirects you to the initial page where you see loading icon forever. Worst app that I experienced ever!
2 people found this review helpful