Panasonic H&C Diagnosis App

Panasonic H&C Diagnosis App is an official Panasonic application.

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Important Note

If your RC is [Version 2] (Type B) of model [CZ-RTC6BLW2/CZ-RTC6WBLW2],
please take note of the following. Refer to the information at the bottom of this section.
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This App leads you to more comfortable to service and maintenance.
This App gives availability to obtain some information via Bluetooth which real time data,operate AC data,history data, error code table etc. for commercial air conditioner in stead of current service checker.
User can obtain some data via Bluetooth both indoor unit by using remote controller and outdoor unit by using service checker interface.

A simple and easy obtain and monitoring tool via Bluetooth to service and maintenance for commercial air conditioner system.

Remote controller for commercial air conditioner and Service checker interface are also necessary to use this application.
*【Remote controller:】
*CZ-RTC6BL
*CZ-RTC6WBL
*CZ-RTC6BLW
*CZ-RTC6WBLW
*CZ-RTC6BLW2
*CZ-RTC6WBLW2

*【Service checker interface:service part】


Tips

- If you experience crashes or other issues after installing an update:

Go to your smartphone's Settings > Apps,
select (this app) and select "Delete".
Be sure to select "Delete including data".

After that, restart your smartphone and try reinstalling the app from the Store.


- If you're having trouble pairing your remote with Bluetooth:

Go to your smartphone's Settings > Bluetooth,
select (your remote's name) and select "Delete" or "Forget".

After that, restart the app and follow the pairing instructions.
Please note that you will also need to operate the remote when pairing.

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Important Note

If your RC is [Version 2] (Type B) of model [CZ-RTC6BLW2/CZ-RTC6WBLW2],
please take note of the following.

To begin pairing, you must first perform an operation on the remote controller itself.

1. 　On the RC, perform the special operation as "admin," then select [Pairing] under [H&C Diagnosis].

2. 　Within "3 minutes", launch the smartphone app and initiate the pairing process within the app.

3. 　If an error occurs in the app at any point (even once):

　 3-1. Delete (or "forget") the Bluetooth connection history on your smartphone,
　 3-2. Restart the app,
　and
　3-3. You must start the process over by selecting [Pairing] on the RC again.

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