
Vincent Pahud
This app is really bad. It is failing to connect to my router in 90% of the cases and when after a very long time it succeed, majority of options return 'no internet' error. Fortunately, I can manage my router from the web interface (this option is not documented in the provided instructions, but can be found on internet). But, this situation is not acceptable from a company like Netgear.
44 people found this review helpful
NETGEAR, Inc
November 27, 2020
Please contact our support team via NetgearTeam@netgear.com. We will assist you.

A Google user
Ridiculously bad app and products. Got an X6 extender and had to configure it via PC because the App wouldn't work. Now that the extender is working, my phone connects to it but won't receive an IP (same for some of my other devices) and therefore cannot connect via the App. Besides, the Extender causes all the issues in the Network. With it unplugged, everything works fine again.
1 person found this review helpful

Josh Macias
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my first review was in 2020 but now I'm updating my review. it always used to work good but for some reason it's acting up. it doesn't let me log in. and when I do it says can't connect to my router. it tells me to check my router status. but it's fine. I was watching Hulu and my daughter was playing Xbox. the router was fine. but the app didn't want to connect. when I was finally able to connect to it, I tried to connect to the extender I have linked to it. it doesn't want to connect to that.
41 people found this review helpful