
Paul McCabe
It is a great system and the app sometimes has issues, but they are usually solved relatively quickly. The support team are very fast in responding, are helpful and even solved an issue for me. So, instead of complaining here about things not working write a courteous email and give enough details of the problem to the team. They want to provide a great service but can only do it with us, the users help.
5 people found this review helpful
Reolink Innovation Limited
December 24, 2021
Thanks a lot for your kind review! Google play only allows us to reply in 350 characters, so we can’t do a detailed trouble-shooting for customers here. That's why we suggest sending an email to the support directly. Thanks a lot for your understanding. And if there's anything else we can help you with, please feel free to let us know. :)

A Google user
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Stopped working after a week. Total waste of time and money. Only keeps getting worse. After several exchanges and a short period of items working, they regularly fail, need reinstalling, which doesn't work, takes time, only to fail again. Since a recent update of software they again don't work anymore. I can only recommend these...to my worst enemies.
1 person found this review helpful
Reolink Innovation Limited
March 28, 2020
Thanks for your message, could you please submit a request to https://support.reolink.com/hc/en-us/requests/new. Our support team will help you to solve it soon.

Mack Bru
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I am disappointed, the video quality can be poor and I'm unable to view remotely most of thetime. At least the Doorbell rings. Update; okay, so now the doorbell rings. As of the past few days, when it detects motion, it starts talking in some Foreign language!!! and I cannot find out how to correct it. wish me luck.
1 person found this review helpful