
Benny Gaechter
If everything works, the app is okay. But most of the time, there are issues with the scheduling like thermostats not obeying the schedule or inconsistent behaviour such as manual changes sometimes being overridden by the schedule and sometimes not. The app has some synchronisation issues. Manual changes on a thermostat don't show up in the app. And if a member of the household changes the temperature or mode of a room, it sometimes doesn't show up for other users. I can not recommend it at this point.
7 people found this review helpful
Danfoss A/S
April 12, 2021
Thank you for the comment and suggestions. We are constantly working to make our products better and therefore greatly appreciate feedback from users. In case of any issues, please contact our technical support team: customerservice.uk@danfoss.com

Christian Vogel
- Flag inappropriate
- Show review history
App was responsive with just one thermostat. Getting really sluggish now with five thermostats (switching views takes seconds). I'm worried how sluggish it will be with all twelve thermostats installed soon... Usability: 1) Cannot copy settings to other room. 2) Too little information visible in settings view (separate views for just checking set and min/max temps). 3) Object details (renaming, offline warning) are one tap away, more important settings (temps, schedule) require two taps.
Danfoss A/S
April 10, 2023
Thanks for the comment. We are constantly working to make our products better and therefore greatly appreciate feedback from users. Feel free to provide input to our solution here: customerservice.uk@danfoss.com

Emil Kirk
Really poor experience with the app as most of the other reviewers are also mentioning. The hardware itself is perfect, but for some reason there seem to be no interest in getting the app on pair with their competitors like e.g. tado, which will probably make me switch for an easier control. Right now, I for example can't locate the pause button on half of my devices, and haven't been able to for a few months - major bug in my opinion. Only option I have is to manually decrease the heat.
Danfoss A/S
January 13, 2025
Thank you for the comment. Please contact us for further assistance: customerservice.uk@danfoss.com