150 reviews
Content rating
PEGI 3
50K+
Downloads
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About this app

The Benecura app is the platform for everything to do with your health. You can access a range of services: The digital "SymptomCheck" function has been developed by doctors to deliver personalised recommendations; the "Health Dossier" securely stores your documents; "PreventionCheck" delivers check-up recommendations; and "Ready for doctor" helps you prepare for a doctor's appointment.

You will find the specialised medical dictionary and the medication list to be useful references for getting a basic overview of a range of diseases and medicines.

The app saves your data in encrypted form in a dossier that only you can access.

CE

Benecura is a class IIa medical device according to Regulation (EU) 2017/745 of the European Parliament and of the Council of 5 April 2017 (Medical Device Regulation).
Digital SymptomCheck
Updated on
Mar 23, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Health and fitness, Messages and 3 others
  • This app may collect these data types
    App info and performance
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

147 reviews
Marco
May 7, 2025
$$$ well spent for this app. Bad UX. When I toggled the app to the back-/foreground, state was lost. Clueless whether my photo was submitted, I had to start from the beginning. There needs to be an option to attach notes to a photo. What if I want to submit more/less than exactly 3 photos - that's simply not supported. No idea if/when I need to conclude the process. Hope you got my stuff at least once. If I die because I didn't get the care I'd need: blame the developers of this app.
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SWICA Krankenversicherung AG
May 9, 2025
Hi Marco, thank you for your feedback. The SWICA Benecura app is available for users at no cost. According to our documentation, your images were successfully transmitted and you received the needed answers from a santé24 clinician. If you still have any technical questions and need support, please reach out to our helpline benecura@swica.ch.
Mark Korondi
March 11, 2024
In the middle of the symptom check, at one point the app switches to French (?!). This app definitely shouldn't exist in it's current form, what if someone is in real emergency.... Should they quickly Google translate the question about a possible heart attack or what? 🤣 Overall impression of clumsy, low quality app. Definitely different from the mySwica app.
1 person found this review helpful
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SWICA Krankenversicherung AG
April 24, 2024
Hello Mark Thank you for your feedback. The SymptomCheck is constantly being developed by a panel of medical experts and the translation error has now been corrected.
A Google user
January 27, 2019
Pity that there is no choice of language ! This app has a glossary of medical terms, which this app has decided for me that it will be in German. I speak 3 languages, but unfortunately German is not one of the 3 ... Yet their pamphlet is in French.
13 people found this review helpful
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SWICA Krankenversicherung AG
January 29, 2019
Danke fürs Feedback, gerne nehmen wir Deine Verbesserungswünsche entgegen und prüfen diese.

What’s new

For an optimal user experience from SWICA Benecura:
• New SymptomCheck (2.8.0) Version

App support

About the developer
SWICA Krankenversicherung AG
myswica@swica.ch
Römerstrasse 38 8400 Winterthur Switzerland
+41 52 244 28 88