793K reviews
Content rating
PEGI 3
10M+
Downloads
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About this app

Award-winning banking

Welcome to smarter banking with the FNB App. Named Best Consumer Digital Bank globally and Best Mobile Banking App in South Africa for five years running, it brings secure, convenient banking to your phone.

What you can look forward to:

Intelligent Search
Find what you need faster with smart search, shortcuts, saved recipients, offers, FAQs, and instant help.

Customising your app
Benefit from personalised suggestions while customising the app to match your preferences.

App PIN & biometrics
Sign in securely with a 5-digit PIN or biometric authentication.

Multiple profiles
Switch easily between different user profiles in My Profile.

Innovative payments
Pay your way with ChatPay, PayShap, Geo Payments, Pay2Cell, Instant Payments, and more. Our refreshed Pay experience makes payments easier to find, manage, and complete.

Digital wallets
Make secure contactless payments with Google Pay and other digital wallets.

Secure messaging
Chat safely with FNB customers, share locations, send voice notes, and make payments directly in chat.

Prepaid purchases
Buy airtime, data, electricity, vouchers, and more in seconds.

Verified statements
Download bank-stamped statements quickly and conveniently from the app.

Location permissions

The FNB App may collect approximate and, where necessary, precise location information when you choose to enable location permissions. We use this information only for purposes such as security and fraud prevention, identity verification, compliance with legal and regulatory requirements, and providing location-based services and features. You remain in control of your location settings and may change or withdraw permission at any time through your device settings. Certain services or features may be limited or unavailable if location access is not enabled.

We continuously update the FNB App with enhanced security, performance, and innovative features to give you the best possible digital banking experience.
The FNB Banking App allows you to bank when and where you choose.
Updated on
28 Aug 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Location, Personal info and 10 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

784K reviews
Keith Naidoo
26 August 2025
Never knew this app could get worse. The most unreliable banking app I've had from 4 different ones. More "system unavailable" errors than anything else. Always limited functionality & ebucks problems, too much of a headache to deal with complaining all the time when monitoring should have picked up problems, you would expect someone to fix it but nothing. Seems like the broken features could stay for years, been a year for me already. Probably logged more issue's than the entire QA department
195 people found this review helpful
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FirstRand Bank Limited.
27 August 2025
Hi Keith, we apologise for the experience you've had with us. Please provide us with your ID number and contact details at rb@fnb.co.za so that we can reach out to you and have all your concerns addressed. RB
CJ Richter
12 July 2026
Used to be great. Now it's so laggy and inconvenient to use. Missing buttons (add virtual card) and not showing all information. If you leave the app for a second (say to copy an account number to add a beneficiary), even if you pull down the notification bar on your phone and close it, the app lags and goes offline for a few seconds. What a joke.
71 people found this review helpful
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FirstRand Bank Limited.
20 July 2026
Hi there, I am so sorry to hear that you are not happy with us. Please email me your ID number and contact details at rb@fnb.co.za. I will request the team to get in touch and have your concerns addressed. RB
Andre Jooste
11 August 2026
I have never in my life seen any company, brand or product decline in quality as FNB has in the past 2 years. going from a bank I would recommend to EVERYONE to an unusable app that disconnects constantly, payments that used to reflect at midnight no matter what day of the week to not a single cent in 48hrs. a chat feature that I've attempted to use 4 times to absolutely no avail. literally the textbook definition of a stand out product set ablaze and left for dead. I CAN NOT WAIT, to move banks
44 people found this review helpful
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FirstRand Bank Limited.
15 August 2026
Hi Andre. It's really worrying to hear we've disappointed you so much. Please email your ID number & contact details to rb@fnb.co.za I'd appreciate the opportunity to turn this situation around and hopefully keep you with FNB. RB

What's new

Bug fixes and performance improvements