
Lorrin Taylor
I really, REALLY hate when I get suckered into downloading something that's presented as a free app, only to find that you have to pay to use the "free" app. Sure you'll get a free trial most times, but they're relying on the fact that almost all of us will not cancel before the trial ends for whatever reason... And to go from "free" to $40 bucks a month for something that may or may not even work.... Naw... I'm good.
105 people found this review helpful
Hi! Kindly note that if you take a trial - to avoid charges for the next billing period, users should cancel all the trials and subscriptions at least 24 hours before the renewal date. If you're having any difficulties with cancelling your subscription, please reach us at support@cardimate.com so we can send the relevant instructions. Cheers!

Misty Klystronik
I opened the app for the first time and it offered me a pay now option or a free trial option, to which I immediately said NOPE, and hit the X at the top of the screen. It did not close, but took me to the app, where I could begin entering what I'm assuming is my health info. I never agreed to a free trial and billing beginning after 3 days, and I better not find it charged to my Google account, or billed by any other means, and if you have it set up to automatically do that, shame on you.
49 people found this review helpful
Hi! Kindly note that we don't force you to pay for the app: you can always access it for free by closing the subscription banner (there's an "x" icon there). If you need help with that, please contact us at support@cardimate.com for further assistance.

LORENDA COHILL
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I downloaded this because of the advertisement for this app, but once I got into the app, it was what it was advertised to be. So, I sent out a cancelation email from the app. But they still charged my card for $39.99. I sent out 7 emails before I got a response back. They asked for all the information concerning the transaction, and then they tell I'm not getting a refund. I canceled with in the hour of downloading the ap, plus 9.99, when I opened the app as well. False advertisement!!!
31 people found this review helpful
Hi. We’re sorry to hear about your experience and any confusion regarding the charges. Our support team is already reviewing your case and will be in touch with you soon, so please check your email for updates. We appreciate your patience as we work to assist you. If you need any further help, feel free to reach out to us at support@cardimate.com.