Laundryheap: On-Demand Laundry

6.23K reviews
Content rating
PEGI 3
100K+
Downloads
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Laundryheap provides on-demand laundry & dry-cleaning services, with free delivery in 24 hours.

It's easy to use and saves you time for the things you love; a service that takes care of your unwashed laundry - at the tap of a button. Bookings can easily be made online, on our website or via our mobile app.

• Wash
• Wash & Iron
• Ironing
• Dry Cleaning
• Duvets & Bulky Items*

How It Works

1) Schedule a collection time
2) Pack your laundry
3) Track our partner driver
4) Delivery in 24 hours with real-time order tracking

Location Availability

• United Kingdom - London, Manchester, Birmingham, Edinburgh, Coventry
• United States - New York City, Jersey City, Boston, Chicago, Los Angeles, San Francisco, San Jose, Dallas, Washington D.C, Miami
• Ireland - Dublin
• Netherlands - Amsterdam, Rotterdam, The Hague
• France - Paris
• Denmark - Copenhagen
• United Arab Emirates - Dubai, Abu Dhabi, Sharjah
• Saudi Arabia - Riyadh, Jeddah
• Qatar - Doha
• Kuwait - Kuwait City
• Bahrain - Manama
• Singapore - Singapore
• Malaysia - Kuala Lumpur
• Peru - Lima
• Colombia - Bogota

Frequently Asked Questions

• How does Laundryheap work?
Simply select the required services and choose the dates for collection & delivery, leaving any additional instructions for the driver. Following this, we'll take care of everything else with the help of our partner cleaning facilities.

• What is the turnaround time?
For standard laundry and dry cleaning services, we have a monthly average of collecting and delivering within 24 hours. Note* duvet and bulky items may require additional time. We will always do our best to let you know in advance if you have included items that will require a longer processing time, or if there are any delivery changes to your order.

• Where do you clean my clothes?
After your items are collected by our driver, they are taken to one of our local partner facilities. Each order is processed separately - Laundry orders are weighed and cleaned, while all other services are individually itemized and processed.

• Can I provide my own detergent?
At this time, we do not offer the option for customers to provide their own laundry detergent, but please let us know if you are allergic to a certain type so we can make sure to avoid it.

• Do you wash my clothes with other people's clothes?
Absolutely not. Each order is washed separately so no need to worry about that. Your clothes are safe with us!
Laundry & Dry Cleaning App With 24H Collection & Delivery
Updated on
22 Oct 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Location, Personal info and 6 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

6.15K reviews
Kai Loh
11 September 2026
They seem to have a pretty poor customer service policy when things go wrong especially when you are using the service as a traveller. Rather than contacting you and offering you options of how to solve the issue you have to download this app and chat with them with no solutions, you can't even ask for compensation until the service is complete! Once completed they just offered a $15 credit! Got a full refund but had to jump through hoops and was out of pocket for organising my own courier!
5 people found this review helpful
Did you find this helpful?
Laundryheap
15 September 2026
Hi Kai, we’re deeply sorry for the distress caused by your order and the difficulty you experienced with support. We’ve reviewed the matter as a priority and shared a resolution via email. Your feedback has been escalated internally to strengthen time-slot adherence and ensure seamless support throughout the process. Team Laundryheap!
Rajiv Dabas
18 July 2026
Good cleaning for sure, but most often, somehow, they don't follow the additional instructions. If you want items folded, most times they will deliver them on hangers. The biggest negative is that there is no Customer Care or WhatsApp number you can reach them on! Only via app chat, and it takes hours to raise urgent queries that could be handled quickly. I hope they can work on these areas. It could be a great service.
2 people found this review helpful
Did you find this helpful?
Laundryheap
22 July 2026
Hi Rajiv, thank you for sharing your feedback. We’re glad to hear you appreciated the cleaning quality and sincerely regret the concerns regarding the presentation of your clothes. Your feedback has been shared internally as we refine our communication channels and ensure your future orders closely align with your expectations. Team Laundryheap!
DC Ireland
20 July 2026
Avoid! They charge YOU when THEY don't show up. Booked a collection window and nobody bothered to turn up. Instead of an apology, the app automatically marked my order as cancelled and slammed me with a €5 fee! Absolute scam behavior to charge a customer for your own driver’s no-show. Customer service is useless. Save your money and use a reliable service instead.
1 person found this review helpful
Did you find this helpful?
Laundryheap
22 July 2026
Hi there, we’re truly sorry to hear about the cancelled collection and the frustration this caused. We were unable to locate your order details based on the review. Please reach out to us via the Help section of the app so we can review the matter thoroughly and address your concerns promptly. Team Laundryheap!

What's new

We're making your Laundryheap experience even better!

This update includes performance improvements and behind-the-scenes enhancements for a smoother, more reliable experience.

We love your feedback! Let us know what you enjoy about Laundryheap by leaving a review.