Deutsche Bank photoTAN

27.4K reviews
Content rating
PEGI 3
1M+
Downloads
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About this app

+++ Approve orders securely and conveniently +++
The photoTAN app allows you to approve your orders, such as transfers in online and mobile banking. To do this, the photoTAN security procedure must be activated by scanning a graphic in the activation letter.
+++ photoTAN and photoTAN push +++
Once a photoTAN procedure is active, you have 2 options for approving an order:
photoTAN – simply scan a graphic and enter the generated TAN (transaction number) in the order. This confirms the order and approves it.
For added convenience, we recommend photoTAN push – once you have checked the data, confirm the order directly in the app.
+++ Security +++
The photoTAN app is protected by a PIN of your choice or by biometric data.

+++ Note on activating photoTAN +++
Since 25 August 2025, it is no longer possible to set up a new photoTAN security procedure. Active photoTAN procedures can continue to be used. Our BestSign security procedure will replace photoTAN. BestSign is set up directly in the Deutsche Bank app. This means that your banking and security procedure will be available in one app in the future.
Learn more
https://www.deutsche-bank.de/pk/konto-und-karte/bankgeschaefte-erledigen/phototan.html
How to securely approve your banking orders
Updated on
Oct 1, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location
  • This app may collect these data types
    Location and Device or other IDs
  • Data is encrypted in transit
  • Data can’t be deleted

Ratings and reviews

26.9K reviews
Cyn Har
April 28, 2022
Works great once you're set up but if you misunderstand this one button, I think its called 'beenden,' the app shuts down, and you will have to restart the entire activation process, including requesting a new activation letter. I've done it three times now. What they don't tell you is that you first have to deactivate the current device online. Not customer friendly.
14 people found this review helpful
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jose abadie
August 20, 2025
20250820-much improved, reliable and more user friendly. Good! previous-not only is this app a waste of time, but the procedure, as well as instructions and videos on the DB online site are outdated and inaccurate. It is a nightmare to manage, especially if you forget your login ... imagine a nightmare within a nightmare. Usability is NOT a selling point. If this app and the whole setup they've built were a car, it would not let you in, even if you had the key, and then drive off on its own.
25 people found this review helpful
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Deutsche Bank AG
August 21, 2025
Thank you for the updated feedback. Hopefully, with our upcoming new release, we can make an even better impression.
Suraj Suresh
October 29, 2021
I wish it notified me every time I do a transaction. Also, it's so difficult to keep a track on your expenses when there are different types of transactions like past transactions, pending transactions and the transactions which is not shown anywhere until only after few days it surprisingly appears. I wish the transactions page was not so complicated, it might make my life easier.
11 people found this review helpful
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What’s new

Since 25 August 2025, it is no longer possible to set up a new photoTAN security procedure. Active photoTAN procedures can continue to be used. Our BestSign security procedure will replace photoTAN. BestSign is set up directly in the Deutsche Bank app. This means that your banking and security procedure will be available in one app in the future.