
Cyn Har
- Flag inappropriate
- Show review history
Works great once you're set up but if you misunderstand this one button, I think its called 'beenden,' the app shuts down, and you will have to restart the entire activation process, including requesting a new activation letter. I've done it three times now. What they don't tell you is that you first have to deactivate the current device online. Not customer friendly.
14 people found this review helpful

jose abadie
- Flag inappropriate
- Show review history
20250820-much improved, reliable and more user friendly. Good! previous-not only is this app a waste of time, but the procedure, as well as instructions and videos on the DB online site are outdated and inaccurate. It is a nightmare to manage, especially if you forget your login ... imagine a nightmare within a nightmare. Usability is NOT a selling point. If this app and the whole setup they've built were a car, it would not let you in, even if you had the key, and then drive off on its own.
25 people found this review helpful
Deutsche Bank AG
August 21, 2025
Thank you for the updated feedback. Hopefully, with our upcoming new release, we can make an even better impression.

Suraj Suresh
I wish it notified me every time I do a transaction. Also, it's so difficult to keep a track on your expenses when there are different types of transactions like past transactions, pending transactions and the transactions which is not shown anywhere until only after few days it surprisingly appears. I wish the transactions page was not so complicated, it might make my life easier.
11 people found this review helpful